forget the resume & link me to your life online
February 6, 2012, 12:06 am
Filed under:
Digital culture,
Future of Work,
Gen Y,
Get another life,
Innovative stimulus,
Lifestyle trends,
Looking for insights,
Research Methods,
Social media | Tags:
innovative recruitment methods,
online identity & persona
A great post from WSJ via Yahoo on the changing nature of recruitment . . .
Union Square Ventures recently posted an opening for an investment analyst. Instead of asking for résumés, the New York venture-capital firm—which has invested in Twitter, Foursquare, Zynga and other technology companies—asked applicants to send links representing their “Web presence,” such as a Twitter account or Tumblr blog. Applicants also had to submit short videos demonstrating their interest in the position. Union Square says its process nets better-quality candidates —especially for a venture-capital operation that invests heavily in the Internet and social-media—and the firm plans to use it going forward to fill analyst positions and other jobs.
Companies are increasingly relying on social networks such as LinkedIn, video profiles and online quizzes to gauge candidates’ suitability for a job. While most still request a résumé as part of the application package, some are bypassing the staid requirement altogether.
We all know about the dangers of posting too much about yourself online but how many candidates have considered what a positive, active and engaged persona online can do for their future job prospects? If you’ve ever had the task of hiring new staff you’d know that a resume tells you surprisingly little about a person. Yes it details their experience and at what level they’ve worked, it can tell you whether they’ve committed to education or jobs for any significant period of time, but it can’t tell you much beyond that.
After many mishaps at our end we’ve taken to Googling all prospective staff members prior to the second interview. It doesn’t necessarily tell us any more than we already know unless they have a significant web presence, but it does go some way to colouring in the picture of the person.
A résumé doesn’t provide much depth about a candidate, says Christina Cacioppo, an associate at Union Square Ventures who blogs about the hiring process on the company’s website and was herself hired after she compiled a profile comprising her personal blog, Twitter feed, LinkedIn profile, and links to social-media sites Delicious and Dopplr, which showed places where she had traveled.
John Fischer, founder and owner of StickerGiant.com, a Hygiene, Colo., company that makes bumper and marketing stickers, says a résumé isn’t the best way to determine whether a potential employee will be a good social fit for the company. Instead, his firm uses an online survey to help screen applicants. “We are most interested in what people are like, what they are like to work with, how they think,” she says.
Questions are tailored to the position. A current opening for an Adobe Illustrator expert asks applicants about their skills, but also asks questions such as “What is your ideal dream job?” and “What is the best job you’ve ever had?” Applicants have the option to attach a résumé, but it isn’t required. Mr. Fischer says he started using online questionnaires several years ago, after receiving too many résumés from candidates who had no qualifications or interest. Having applicants fill out surveys is a “self-filter,” he says.
IGN Entertainment Inc., a gaming and media firm, launched a program dubbed Code Foo, in which it taught programming skills to passionate gamers with little experience, paying participants while they learned. Instead of asking for résumés, the firm posted a series of challenges on its website aimed at gauging candidates’ thought processes. (One challenge: Estimate how many pennies lined side by side would span the Golden Gate Bridge.)
It also asked candidates to submit a video demonstrating their love of gaming and the firm’s products.
Nearly 30 people out of about 100 applicants were picked for the six-week Code Foo program, and six were eventually hired full-time. Several of the hires were nontraditional applicants who didn’t attend college or who had thin work experience.
At most companies, résumés are still the first step of the recruiting process, even at supposedly nontraditional places like Google Inc., which hired about 7,000 people in 2011, after receiving some two million résumés. Google has an army of “hundreds” of recruiters who actually read every one, says Todd Carlisle, the technology firm’s director of staffing.
But Dr. Carlisle says he reads résumés in an unusual way: from the bottom up.
Candidates’ early work experience, hobbies, extracurricular activities or nonprofit involvement—such as painting houses to pay for college or touring with a punk rock band through Europe—often provide insight into how well an applicant would fit into the company culture, Dr. Carlisle says.
Plus, “It’s the first sample of work we have of yours,” he says.
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bill gates > the future of search is verbs

The future of search is verbs
I like the simplicity of this statement. It’s a catchphrase for the concept that most of the time people aren’t searching for information just for the sake of it, but because they want help in making a decision or carrying out some action.
Here’s the quote in full, as reported by Esther Dyson:
“Bill Gates uttered one of the smartest things he has ever said: “The future of search is verbs.” But he said it at a private dinner and it never spread. To me, the meaning was clear: when people search, they aren’t just looking for nouns or information; they are looking for action. They want to book a flight, reserve a table, buy a product, cure a hangover, take a class, fix a leak, resolve an argument, or occasionally find a person, for which Facebook is very handy. They mostly want to find something in order to do something.”
Via www.project-syndicate.org/commentary/dyson23/English
Image via Flickr CC thanks to Andrew Hefter www.flickr.com/photos/andross/3353830887/
I have borrowed the above little post from Lynette Webb the Google Insights Manager who I have posted about before here and here. For those of you who don’t follow her on Flickr, get on it. She’s got some great pithy one liners from smarty pants peeps and pairs them with poignant pics [not sure why the alliteration but run with me on this one]. Anyway, she’s worth a look in.
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A little ditty for your next innovation workshop…
October 3, 2008, 12:08 am
Filed under:
Borrow this,
creativity,
Digital culture,
Emergent media,
Future of Media,
Future of Work,
Futures,
Google,
Innovation,
Innovative stimulus,
Looking for insights,
Macro trends,
open source,
Social media,
Thinking,
Trends stuff | Tags:
Advertising,
Clay shirky,
Google,
Here comes everybody,
insights manager,
Lynette web,
Russell Davies,
the future of media,
THe power of organising without organisations,
typepad,
UK
Another good piece of innovation stimulus from the lovely Lynette Webb, Insights Manager at Google who created a Flickr site called “Interesting Snippets”. I’ve profiled her before and this is the latest image to her collection. It comes to us with a great quote from Russell Davies’ blog entry about Clay Shirky’s book Here Comes Everybody.
For those of you who haven’t heard about it, Clay’s book is about what happens when people are given the tools to do things together, without needing traditional organizational structures. When the traditional obstacles are broken down and we can all connect, engage and speak freely. What does this mean for the way we interact? For the way media publishers direct content? What happens when our unrestricted right to access, to connect and to speak is not only realised, but assumed?
It’s worth checking out Russell’s post on the book here
And if you haven’t read Clay’s blog you should definitely wet your whistle with a little of this
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What’s next?
September 24, 2008, 2:29 am
Filed under:
Lifestyle trends,
Looking for insights,
Research Presentations,
Thinking,
Trends stuff,
Trendy Trend sites | Tags:
2008,
consumer,
now and next,
nowandnext,
Richard watson,
shanghai,
social trends,
trend map,
trend report,
trends,
what's next

A trendy map . .
The latest Trends Report from Richard Watson of “What’s Next” has just been uploaded. It explores a bunch of social consumer trends and has fancy planning tools like this trend map which is quite spiffy and looks very smart. If you fancy a look you can find the latest trend research here
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The next frontier: Design Thinking
March 19, 2008, 3:55 am
Filed under:
Designers,
FMCG innovation,
Food trends & info,
Future of Work,
Innovation,
Innovation shops,
Innovative stimulus,
Looking for insights,
new product,
Nice Design,
Research Methods,
Work Futures | Tags:
Andrew Tan,
CENCOR,
Design Thinking,
GE,
IDEO,
Innovation,
new product,
prototyping,
The Mayo Clinic,
what if,
whatif,
whatif innovation
Here’s another little ditty from Andrew Tan’s blog WhatIf which covers innovation & design from an Asian perspective. And no, he’s not part of the global outfit Whatif Innovation, he runs his own innovation company and this is his personal blog.
Design thinking is t

he latest and hottest methodology talked about to help a company innovate. GE calls it CENCOR (calibrate, explore, create, organize and realize). The Mayo Clinic calls it SPARC (see, plan, act, refine, communicate). Andrew’s new company calls it GIP (Gather, Ideate, Prototype). Its most obvious and direct power is in the creation of new products and services. Design thinking allows an organization to differentiate its products and services in an avenue other than pricing.
Andrew’s method is not dissimilar to the IDEO method of industrial design, one which has nurtured some of the most popular innovations of the past few decades. Apple’s first mouse. Prada’s ultrahip Manhattan store. Stand-up toothpaste tubes that don’t get icky. The Palm V.
In the Ideo universe, great design doesn’t begin with a far-out concept or a way-cool drawing. It begins with a deep and empathic understanding of the human condition. The first step for any Ideo team on any project is to try to empathize with the people who might use whatever product or service that eventually emerges from its work. Ideo has crafted a set of systematic research methods for understanding what the firm calls “human factors.” It then goes on to develop ideas and from those ideas, prototypes which can be tested for real responses on real people.
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Gamers enjoy dying in first person shooters
March 19, 2008, 3:24 am
Filed under:
Gaming,
Geek stuff,
Get another life,
Innovative gaming,
Looking for insights,
Machinima,
Second Life,
virtual worlds | Tags:
Clive Thompson,
Collision Detection,
CollisionDetection,
gamers,
Gaming,
Halo,
MIND Labs,
MMORPG
In his blog CollisionDetection, Clive Thompson who writes for Wired and the NY Times has posted a great piece about about the pleasure and release MMORPG [massive multiplayer online role playing gamers] feel when they get killed [as opposed to when they kill others]. His findings are based on a study by Niklas Ravaja at MIND Labs, who wired up a bunch of gamers with biosensors and found that they gave off strong pleasure signals whenever they died in the game Super Monkey Ball.
The rest of his post is here and if you haven’t checked out his blog, it’s worth a look in:
(more…)
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Looking for innovation superstars?
February 13, 2008, 11:51 pm
Filed under:
creativity,
Digital culture,
Future of Work,
geek,
Geek stuff,
Gen M,
Gen Y,
Get another life,
Innovation shops,
Looking for insights,
Research Methods,
Social,
Social media,
unbusiness,
Work Futures | Tags:
Anna Farmery,
David Meerman Scott,
Hiring Superstars,
Innovation Consultants,
Innovation Talent,
Recruiting,
The Engaging Brand,
WebInkNow
I had brekky with a friend of mine this morning & amongst other things, we were talking about finding talent. He’s always on the lookout for people, I’m on the other side of the fence & always on the lookout for new freeelance opportunities. There’s a lot of people hunting for innovation consultants, innovation talent, researchers etc at the moment in Sydney. The market is abuzz with movement. People are moving around, everyone wants to know who’s free, who might come where & who’s looking for what. Anyway, this friend & I were talking about how innovation companies themselves are often not that innovative [ironically] when it comes to hiring. How they can talk innovation & have theories on innovation but when it comes to hiring practices, recruiting talent & looking for new blood, often their approach can be anything but.
As I was pondering this post-pancakes, I came across a couple of articles that speak to this topic brilliantly. So rather than bang on & paraphrase, I’ve just posted them here. Enjoy.
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Piers has called the Emperor’s bluff and now he’s naked
February 8, 2008, 6:20 am
Filed under:
Advertising,
Gen Research,
Innovative stimulus,
Lifestyle trends,
Looking for insights,
Research Methods,
Trendy Trend sites | Tags:
coolhunting,
Dcode,
Henley Centre,
Piers Fawkes,
PSFK,
The problem with trends,
trendhunting,
trends,
Trendspotters,
trendspotting
Piers has called the Emperor’s bluff and now he’s naked . . . . Here’s a sneak but check it out for yourself, it’s a good post.
There’s something wrong in the trends business. It’s broken. It’s broken by lack of imagination, lack of collaboration and secrecy. Below we’ve listed some major areas that need fixing, not for our competitive sake, but for an industry to evolve and become useful enough to inspire its clients to make things better.
Trends services have an unhealthy reliance on control, restriction of information and perception. Trends companies put up gates that guard this mystical information that somehow only they could gather. This presentation from Henley Center’s d_Code is an example of how the trends industry attempts to scare companies into thinking how little they know. There’s no explanation of why d_code knows better, just that they somehow know a lot more than you do (and they’ve got the graphic designer to prove it). AgencySpy gave this great reaction to the presentation in 2007:
“No ideas. No dissection of new cultural movements to help you on your way. No outlay of creatives, organizations, thinkers that are shaking up the underground to shape the future. Nada. Every one of their clients should feel like they just got punk’d.”
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Take me to your feeder
February 7, 2008, 8:08 am
Filed under:
Advertising,
Agency structure,
Future of Work,
Geek stuff,
Innovation,
Innovative co.,
Innovative stimulus,
Lifestyle trends,
Looking for insights,
Macro trends,
Research Methods,
Thinking,
Trends stuff,
Work Futures | Tags:
feeder,
ideas,
Innovation,
innovation feeder,
innovation research,
innovative,
ivy ross,
jody turner,
Macro trends,
old navy,
social trends,
trends,
trendspotter,
Work Futures

Whether you work in advertising, marketing, innovation or new product development, one of the most difficult things is having to come up with new ideas & perspectives all the time. There’s often a mad scramble to find innovation examples, social commentary or macro trends when we have pitches on or a presentation due, but the reality is that this kind of information is most useful & valuable when it’s applied consistently throughout the entire working process.
When we’re exposed to a bunch of different points of view, different modes of thinking & different models of expressing that thinking, we approach things differently from the start. We interrogate the client’s brief in more detail, we set the boundaries for the strategy more decisively, we look for creative & strategic stimulus in places others may not necessarily have thought of & think outside the intellectual systems & structures that we would normally fall back on when we just ‘use what we have’ or even worse, ‘what we’ve done before’.
So why don’t companies take this kind of role more seriously? My guess is because it seems like a role that anyone could do & everyone should do. And they’re right. Except that nobody does. The reality is that every advertising planner or innovation strategist can read ten blogs a day, keep up to date on general social trends & emergent media & keep abreast of what the trendy trendspotters like to call ‘contemporary cultural zeitgeist’ but they don’t. It’s human nature to get bogged down in the projects piling up on our desk & the whoosh of the deadlines as they go rushing past. To jump from one mindset to another in normal day-to-day work is extraordinarily difficult. Of course it can be done, by any smartie pants in fact, the difference is that the state of mind needed to write clearly defined project presentations, manage clients & the creative process is quite different to the open-ended permanently curious & steadily expanding mindset of the researcher or the information geek. It’s almost as if one mindset is about connecting the dots (those who have a
formal planning or strategy role), whereas the other is about drawing new dots, which take a while to be connected, sometimes if at all.
The definition of a “Feeder” is one who stimulates people’s minds with a constant supply of new trends & ideas. At least that’s how the big cheeses at Business Week define it. So how can you get around this in your own company?
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Thinking blogging by a thinking blogger
February 4, 2008, 4:40 am
Filed under:
Brain stuff,
Community,
content communities,
Digital culture,
Future of Media,
Geek stuff,
Innovative stimulus,
Looking for insights,
memes,
Mind candy,
Social,
Social media | Tags:
Gavin Heaton,
memes,
Servant of Chaos,
thinking blogger,
thinking blogging
From One Thinking Blogger To Another
Every day I check my site stats, I love to see how many people have visited & had a read or left a comment. It’s always exciting when someone links to your blog, especially if you’re a relatively new blogger like me. Not only is it interesting to see what appeals to people (and also what doesn’t) but it’s the ultimate procrastenation tool. It’s also a real buzz when you connect with people online who share your love of similar (or very diverse) things, you make you think differently, who are attracted to different kinds of content than you normally would be, and who broaden your horizons on a regular basis.
Gavin Heaton from
Servant of Chaos has nominated me as a “thinking blogger” [
original post here] and said some very nice things. Gavin has been really supportive of Innovation Feeder ever since I started which has made a big difference to me. I read his blog regularly & it’s really nice to have someone who takes an interest in what you do so thank you Gavin.
The way it works apparently is as follows:
- If, and only if, you get tagged, write a post with links to 5 blogs that make you think
- Link to this post so that people can easily find the exact origin of the meme
- Optional: Proudly display the ‘Thinking Blogger Award’ with a link to the post that you wrote

So here are my nominations:
Max Lenderman – Who twists my brain a little every now & then with his blog on Experiential Marketing
Miel Van Opstal - Because when I need another juicy little insight or example for a workshop or presentation he always comes through with the goods
Erin Middleton – Offers great discussion around strategic planning amongst other things, puts a bit of buzz uptop
Katie Chatfield – who bite sized beauties I often flick through when I need a little pick me up
Laurel Papworth – Whose blog on social media & online communities is worth its weight in gold
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